Privacy Policy

Effective Date: February 13, 2026

Welcome to Rising Tide MoCo MMA ("we," "us," "our," or "the Academy"). We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, attend our facility, or interact with our marketing and communications.

By accessing our website at mocomartialarts.com, enrolling in our programs, or providing your information to us, you agree to this Privacy Policy. If you do not agree, please do not use our website or services.

1. Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically when you use our website or services.

1.1 Personal Information You Provide

We may collect the following types of information directly from you:

• Contact Information: Name, email address, phone number, mailing address
• Account Information: Username, password, profile information
• Payment Information: Credit card details, billing address, payment history (processed securely through third-party payment processors)
• Enrollment Information: Date of birth, emergency contact information, medical information or physical limitations relevant to training, parental consent for minors
• Communications: Information you provide when you contact us, complete forms, sign up for newsletters, or participate in surveys
• Marketing Preferences: Your consent to receive promotional communications via email, SMS, or phone
• Event Information: Registration details for classes, events, seminars, or competitions

1.2 Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, referring website, date and time of visits
• Location Data: Approximate geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies (see Section 3 below)

1.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Social media platforms (Facebook, Instagram) if you interact with our pages or ads
• Advertising partners and analytics providers
• Public databases and data aggregators
• Referral partners or affiliates

2. How We Use Your Information

We use the information we collect for the following purposes:

• Provide Services: To process enrollments, manage memberships, schedule classes, process payments, and provide customer support
• Communication: To send you important updates, confirmations, invoices, class schedules, and respond to your inquiries
• Marketing and Advertising: To send you promotional emails, SMS messages, and targeted advertisements about our programs, events, and special offers (with your consent where required)
• Personalization: To customize your experience, recommend programs, and provide content tailored to your interests
• Analytics and Improvement: To analyze website usage, understand user behavior, improve our services, and develop new programs
• Safety and Security: To protect the safety of our members, prevent fraud, and ensure facility security
• Legal Compliance: To comply with legal obligations, enforce our terms of service, and protect our legal rights
• Retargeting and Remarketing: To display personalized advertisements to you on third-party websites and platforms based on your interaction with our website

3. Cookies and Tracking Technologies

We use cookies, pixels, web beacons, and similar tracking technologies to collect information about your browsing activity and improve your experience on our website.

3.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences, login information, and browsing activity.

3.2 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly (e.g., session management, security)
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Advertising Cookies: Used to deliver personalized advertisements and measure ad performance (e.g., Meta Pixel, Google Ads)
• Functionality Cookies: Remember your preferences and settings to enhance your experience

3.3 Meta Pixel (Facebook Pixel)

We use the Meta Pixel (Facebook Pixel ID: 1089511526620022) on our website to:

• Track conversions from Facebook and Instagram ads
• Optimize ad delivery to people most likely to be interested in our programs
• Build custom audiences for retargeting campaigns
• Measure the effectiveness of our advertising campaigns

The Meta Pixel collects information about your browsing activity, including pages visited, actions taken, and device information. This data is shared with Meta (Facebook) and may be used to show you personalized ads on Facebook, Instagram, and other Meta platforms.

For more information about Meta's data practices, please review Facebook's Privacy Policy.

3.4 Google Analytics and Google Ads

We use Google Analytics to analyze website traffic and user behavior. Google Analytics collects information such as:

• Pages viewed and time spent on each page
• Traffic sources (how you found our website)
• Geographic location and language preferences
• Device and browser information

We also use Google Ads for remarketing and retargeting purposes. This allows us to display personalized advertisements to you on Google Search, YouTube, and websites in the Google Display Network based on your previous visits to our website.

Google may use cookies and device identifiers to serve ads based on your browsing activity. For more information, please review Google's Privacy Policy.

3.5 Your Cookie Choices

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block all cookies or only third-party cookies
• Receive a notification before a cookie is stored

Please note that disabling cookies may affect the functionality of our website and limit your ability to use certain features.

To opt out of personalized advertising, you can:

• Opt out of Google personalized ads: Google Ads Settings
• Opt out of Facebook personalized ads: Facebook Ad Preferences
• Use the Digital Advertising Alliance opt-out tool: DAA Opt-Out
• Use the Network Advertising Initiative opt-out tool: NAI Opt-Out

4. Third-Party Advertising

We use third-party advertising platforms to promote our services and reach potential members.

4.1 Meta/Facebook Custom Audiences

We may use Facebook Custom Audiences and Lookalike Audiences to deliver targeted advertisements on Facebook and Instagram. This involves:

• Uploading hashed email addresses or phone numbers to Facebook to match with Facebook users
• Creating custom audiences based on website visitors (using the Meta Pixel)
• Creating lookalike audiences to reach new people with similar interests and characteristics

You can opt out of receiving personalized ads from us on Facebook by adjusting your Facebook Ad Preferences.

4.2 Google Ads Remarketing

We use Google Ads remarketing to show personalized ads to people who have previously visited our website. These ads may appear on Google Search results, YouTube, and websites within the Google Display Network.

You can opt out of Google personalized advertising by visiting Google Ads Settings or by installing the Google Analytics Opt-out Browser Add-on.

5. SMS/Text Messaging Policy

By providing your mobile phone number and opting in to receive text messages from Rising Tide MoCo MMA, you consent to receive automated promotional and transactional SMS/text messages from us.

5.1 Consent and Opt-In

Your consent to receive text messages is not required as a condition of purchasing any goods or services from us. You may opt in by:

• Checking a box on a web form
• Texting a keyword to our number
• Providing verbal or written consent

5.2 Message Frequency

Message frequency varies. You may receive promotional messages, class reminders, schedule updates, event notifications, and other service-related messages.

5.3 Message and Data Rates

Message and data rates may apply. Please check with your mobile carrier for details about your messaging plan.

5.4 Opt-Out/Unsubscribe

You may opt out of receiving text messages at any time by:

• Texting STOP to any message you receive from us
• Replying UNSUBSCRIBE to any text message
• Contacting us directly at info@mocomartialarts.com or (443) 604-3861

After you opt out, you will receive a confirmation message, and no further messages will be sent unless you opt back in.

5.5 Help

For help or support, text HELP to any message you receive from us, or contact us at info@mocomartialarts.com or (443) 604-3861.

5.6 Supported Carriers

We support messaging on all major U.S. carriers. If you experience issues, please contact your carrier or reach out to us.

6. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

6.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (e.g., Stripe, PayPal)
• Email marketing platforms (e.g., Mailchimp, Constant Contact)
• SMS messaging services
• Customer relationship management (CRM) systems
• Website hosting and analytics providers
• Advertising platforms (Meta, Google)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

6.2 Legal Obligations

We may disclose your information if required by law, legal process, or governmental request, or to:

• Comply with a subpoena, court order, or other legal obligation
• Protect the rights, property, or safety of Rising Tide MoCo MMA, our members, or the public
• Enforce our Terms of Service or other agreements
• Prevent fraud or illegal activity

6.3 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity or successor organization.

6.4 With Your Consent

We may share your information with third parties when you provide explicit consent or direct us to do so.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information (e.g., account data, payment records, marketing preferences)
• Legal, regulatory, or contractual obligations
• Business needs (e.g., dispute resolution, enforcement of agreements)

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

8. Your Rights and Choices

You have certain rights regarding your personal information, depending on your location and applicable laws.

8.1 Access and Correction

You have the right to access, review, and update your personal information. You may:

• Log in to your account to view and update your profile information
• Contact us at info@mocomartialarts.com to request access to your data

8.2 Opt-Out of Marketing Communications

You may opt out of receiving promotional emails by:

• Clicking the "unsubscribe" link in any marketing email we send
• Contacting us at info@mocomartialarts.com

You may opt out of SMS marketing messages by texting STOP to any message you receive from us.

Please note that even if you opt out of marketing communications, we may still send you transactional or service-related messages (e.g., enrollment confirmations, payment receipts).

8.3 Cookie and Advertising Preferences

You can manage your cookie preferences through your browser settings and opt out of personalized advertising as described in Section 3.5 above.

8.4 California Privacy Rights (CCPA)

If you are a California resident, you have the right to:

• Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Delete: Request deletion of your personal information (subject to certain exceptions)
• Opt-Out: Opt out of the sale of your personal information (we do not sell personal information)
• Non-Discrimination: Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at info@mocomartialarts.com or (443) 604-3861. We will verify your identity before processing your request.

8.5 Other State Privacy Rights

If you reside in Virginia, Colorado, Connecticut, Utah, or other states with comprehensive privacy laws, you may have additional rights, including the right to access, correct, delete, or obtain a copy of your personal information. Please contact us to exercise these rights.

9. Children's Privacy

Rising Tide MoCo MMA offers programs for children and minors. We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and protecting the privacy of children under 13.

9.1 Parental Consent

We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are enrolling a child in our kids martial arts program, we require a parent or legal guardian to:

• Provide consent for the child's enrollment
• Complete registration forms on behalf of the child
• Provide emergency contact and medical information
• Sign liability waivers and consent forms

9.2 Information We Collect About Children

For enrolled children, we may collect:

• Name, date of birth, and grade level
• Parent/guardian contact information
• Medical information relevant to training (e.g., allergies, physical limitations)
• Emergency contact information
• Class attendance and progress records

9.3 How We Use Children's Information

We use children's information solely to:

• Provide martial arts instruction and program services
• Communicate with parents/guardians about class schedules, events, and progress
• Ensure the child's safety and well-being during training

We do not use children's information for marketing purposes without parental consent.

9.4 Parental Rights

Parents and guardians have the right to:

• Review the personal information we have collected about their child
• Request that we delete their child's personal information
• Refuse to allow further collection or use of their child's information

To exercise these rights, please contact us at info@mocomartialarts.com or (443) 604-3861.

9.5 Notice to Children

If you are under 13, please do not submit any personal information through our website without your parent or guardian's permission. Always ask your parent or guardian for help when using the internet.

10. Security

We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect it against unauthorized access, disclosure, alteration, or destruction.

Our security measures include:

• Encryption of sensitive data (e.g., payment information) using SSL/TLS technology
• Secure payment processing through PCI-compliant third-party processors
• Access controls and authentication measures to limit access to personal information
• Regular security assessments and updates to protect against vulnerabilities
• Employee training on data protection and privacy best practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will:

• Update the "Effective Date" at the top of this policy
• Post the revised policy on our website
• Notify you of material changes via email or prominent notice on our website (where required by law)

Your continued use of our website or services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Rising Tide MoCo MMA
5408 Randolph Road, Second Floor
Rockville, MD 20852
Phone: (443) 604-3861
Email: info@mocomartialarts.com

We will respond to your inquiry as promptly as possible.

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This Privacy Policy is effective as of February 13, 2026 and governs the collection, use, and disclosure of personal information by Rising Tide MoCo MMA. By using our services, you acknowledge that you have read and understood this policy.